What type of hair does Prototype Extensions Offer?
Prototype Extensions currently specializes in high-quality Indian hair. All bundles, wigs, and clip-ins are made with premium Indian hair.
What is the difference between items that are "Ready to Ship" and "Pre-Order Ships in Two Weeks"
Items that are "Ready to Ship" will ship in 1-2 business days. Items that are "Pre-Order Ships in 2 weeks" are items that have to be custom made to order and will arrive in 14 business days or less. We are consistently ordering and updating our inventory and will be sure that customers of aware of what items are Ready to Ship and which orders must be Pre-Ordered.
How long does shipping take?
For items that are Ready to Ship, your items will typically arrive in 4- 5 business days, unless during the holiday season where shipping may take slightly longer. For Pre-Order items, they typically arrive within 14 days of placing your order. We CANNOT guarantee your exact delivery date for any items.
Which shipping carriers does Prototype Extensions use?
Prototype Extensions hair utilizes the United States Post Office (USPS) 2-day shipping service. We charge a flat rate of $9.95 for this service. We also offer overnight shipping for a flat rate of $25.95. All overnight orders MUST be placed before 10am EST the day before. There are no overnight orders on weekends (Saturday & Sunday).
When will my Prototype Extensions hair be shipped?
Items that are Ready to Ship will ship in 1-2 business days. Pre-Order items will typically ship in 5-7 business days. Once shipped, you will receive an email confirmation with your US Postal Service (USPS) tracking number. Please be sure to check your inbox AND spam folder for your tracking information.
What color are Prototype Extensions human hair products?
All Prototype Extensions human hair products are #2 hair color. It is a natural dark brown color. Most women of the African Diaspora have dark brown hair, and the #2 hair color will often match perfectly. All extensions can be dyed to your preferred hair color by a hair professional.
How do I get pricing on Bridal Party Packages?
To obtain pricing on Bridal Party Packages, please fill out the form on the "Bridal" page of our website. A Bridal consultant will personally reach out to you to discuss your specific needs for your wedding day and related events. We are able to customize your package to include any color, texture, or construction (wefted bundles, wigs, clip-ins, or raw hair). Once you have provided your specifications to your Bridal Consultant, you will receive a detailed email with your custom order and pricing.